We strive to ensure your purchase meets your needs and you are satisfied. If you are not satisfied with your purchase, receive damaged through shipping or have any questions, please contact us at firstname.lastname@example.org.
Your satisfaction is our number one priority.
All US orders will be shipped by Standard FedEx Ground, no signature required, based on FedEx shipping rates per "ship to" location. Please notify us if different shipping method is required via the "Note To Seller" comments box for any alternative shipping requests.
Once you complete the checkout process , you will receive an order and a shipping confirmation email along with the tracking number to check on the status of your order. We try to get most orders shipped within 24 -48 hours after payment is received because we know how excited you are to receive your purchase!
We insure each box up to a maximum of $100 as part of normal standard shipping cost. If your purchase is more than $100 and you would like additional insurance beyond the $100, please let us know via the “Note to Seller” comment box when checking out.
Retro Solstice Ships Internationally.
If shipping internationally, please contact Retro Solstice at Jeff@retrosolstice.com prior to placing your order to review shipping fees and delivery options.
Additional duty fees and taxes incurred with international shipping are paid by customer at the time of international delivery.
We take pride in our shipping process. We pack professionally - due to the fragile nature of glassware and the possibility of breakage while in route, all glassware is either double boxed or individually boxed and then packed in a heavy duty outer box along with bubble wrap to minimize any damage during shipping.
If you live in the Minneapolis/Saint Paul MN area and would like to save on the cost of shipping, please contact us at email@example.com.
We appreciate your business and hope you enjoy your purchase.